When making your appointment with us, please be aware of these policies:
- A credit card number is required to book appointments
- If you need to cancel, call 24 hours prior to your appointment to avoid a cancellation charge
- If you have a gift certificate and you do not follow the cancellation policy, you risk forfeiting the gift certificate.
- Arrive on time for your waxing appointment. Arrive 10-15 minutes early for any spa services
- If you are late for your appointment you risk having your appointment time reduced. If your time is reduced, you still owe for the entire appointment as booked.
- If you booked an appointment for a friend, and he/she is a no show, you are responsible for covering the cost of the appointment
The appointments booked online are guaranteed, however the time allotted* may be adjusted according to the schedule. If you would like to add more services, please let us know ahead of time by calling us @ Bloor Street 416-505-5222 or on Yonge Street 416-901-1190.
*The timing for each services in an estimation and can vary (reduce or increase) based on the time necessary for the technician to perform the service.
Make sure you have received a confirmation email after booking your appointment(s) online. If you do not receive one, there is a chance the appointment did not go through and you will be required to select a different time.
Please call us if you are running late, or need to reschedule as soon as you know.